Frequently asked questions and answers
Ordering & Delivery
No, we as an importer - wholesaler supply only to trade, i.e. B2B - Business to Business.
Yes, for 10 years we have been supplying various industries such as DIY, e-commerce, garden centers, florists and various retailers throughout Europe and beyond!
Become a customer at Imhof & Stevens. As a reseller or professional end user, we welcome you as a new customer.
Click on - become a customer - and fill in the application form. We will then contact you as soon as possible so that we can meet offline as well as online at short notice!
PLEASE NOTE: Individuals can NOT place orders with us.
Yes, only it depends on the order value and the final destination of your order.
- Netherlands from € 500,- free house
- Minimum order amount € 350
- Freight charges are €50 for orders up to €500.
- Belgium from € 500,- free house
- Minimum order amount € 350
- Freight charges are €50 for orders up to €500.
- Germany and Luxembourg from € 750,- free house
- Minimum order amount € 450.
- Freight charges are €55 for orders up to €750.
- France from € 1,250 free house
- Minimum order amount € 750
- Freight charges are €75 for orders up to €1,250.
- England and Ireland from € 2,500 free house
- Minimum order amount € 1,500.
- Freight costs are € 175 for orders up to € 2,500.
- Austria from € 2,500,- free house
- Minimum order amount € 1,500.
- Freight costs are € 125 for orders up to € 2,500.
- Austria from € 2,500,- free house
- Minimum order amount € 1,500.
- Freight costs are € 125 for orders up to € 2,500.
- Switzerland from € 2,500, - free house
- Minimum order amount € 1,750.
- Freight costs are € 175 for orders up to € 2,500.
- For other countries, please contact the sales department.
Of course, you can also pick up your order from our warehouse in Diepenheim during weekdays between 8:30 - 17:00.
We offer fast delivery throughout Europe and far beyond! Within the Netherlands, Belgium and Germany we deliver orders received on business days within 72 hours. For other countries we have lead time of 4 to 7 working days depending on the final destination.
Showroom and Show Car
You are welcome to visit our showroom. Make an appointment by filling out the form to visit our showroom! Or call +31 (0) 547 352 322 or email us. You can also use the WhatsApp or LiveChat function!
Bij ons staat persoonlijk contact voorop! We ontmoeten je dan ook graag offline. Dat kan in onze showroom in Diepenheim. Is dat niet mogelijk, dan komen we toch gewoon bij jou! Met onze mobiele ingerichte showwagen.
Maak vandaag nog een showwagen bezoekafspraak door het formulier in te vullen of bel +31 (0) 547 352 322 ons.
Payment
Wij werken met verschillende betaalmethodes, dit varieert van Direct betalen via iDeal tot aan Zakelijk op rekening kopen via Billie.
Wij werken met onderstaande online betaalmethodes voor de B2B voorraad webshop;
- iDEAL - Bankoverschrijving
- Beschikbaar in: NL
- Creditcard en debetkaart
- Beschikbaar in: DE, AT, CH, NL, BE, FR, UK, IT, ES, PT, SE, DK, FI, NL, PL, BG, HR, CY, CZ, EE, GR, HU, IS, IE, LV, LT, LI, LU, MT, RO, SK, SI
- Klarna - Achteraf betalen
- Beschikbaar in: DE, AT, NL, BE, FR, UK, IT, ES, PT, SE, DK, FI, NO, CH, IR
- PayPal
- Beschikbaar in: DE, AT, CH, NL, BE, FR, UK, IT, ES, PT, SE, DK, FI, NL, PL, BG, HR, CY, CZ, EE, GR, HU, IS, IE, LV, LT, LI, LU, MT, RO, SK, SI
- Sepa Overboeking
- Beschikbaar in: DE, AT, CH, NL, BE, FR, UK, IT, ES, PT, SE, DK, FI, NL, PL, BG, HR, CY, CZ, EE, GR, HU, IS, IE, LV, LT, LI, LU, MT, RO, SK, SI
- Bancontact
- Beschikbaar in: BE
- KBC-Betaalknop
- Beschikbaar in: BE
- Billie - Zakelijk op rekening kopen
- Beschikbaar in: DE, NL, FR, AT, SE
- Trustly - Eenvoudig betalen via je bank.
- Beschikbaar in: LV, LT, EE, AT, DE, SE, FI, NO, DK, NL, UK